The player from India reported that Sky247 casino had blocked his account, preventing him from accessing his funds. The Complaints Team had attempted to gather more information by asking the player about his password reset attempts and the nature of his winnings. However, due to the player's lack of response to these inquiries, the complaint was unable to be investigated further and was rejected.
Sky247 Casino - Player’s account has been closed.
Closed
Our verdict
Player stopped responding
Amount: 8,700 INR
Sky247 Casino
Safety Index:Below averageCase summary
Discussion
Public
Public
1 year ago
Dear vikashbishnoi4923,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- I see that there is a message that you should reset your password. Have you tried this option?
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
