HomeComplaintsSilverplay Casino - Player's experiencing some issues.

Silverplay Casino - Player's experiencing some issues.

Amount: €1,500

Silverplay Casino
Safety Index:Above average
Submitted: 15 Apr 2023 | Case closed : 01 May 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Spain complains about an unspecified issue. The complaint was rejected because the player didn't respond to our messages and questions.

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1 year ago
Translation

Fatal do not ever deposit in this house if you have problems they do not answer and they block the chat forget about the money

Automatic translation:
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1 year ago

Dear Vicente2013,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Are you experiencing issues with withdrawals?

I will be waiting for your reply patiently.

Best regards,

Kristina

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1 year ago

Dear Vicente2013,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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