HomeComplaintsSilverplay Casino - Player is experiencing an undefined problem.

Silverplay Casino - Player is experiencing an undefined problem.

Amount: €300

Silverplay Casino
Safety Index:Low
Submitted: 18 Feb 2022 | Case closed : 09 Mar 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player complains about an uncertain issue. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago
Translation

Hi I made the payment but there is no money in silverplay

Automatic translation:
Public
Public
2 years ago

Dear Diego ,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?


I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Nick

Public
Public
2 years ago

Dear Diego ,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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