HomeComplaintsSeabet Casino - Player's large withdrawal has been confiscated.

Seabet Casino - Player's large withdrawal has been confiscated.

Amount: 49,000 INR

Seabet Casino
Safety Index:Below average
Submitted: 26 Feb 2024 | Case closed : 31 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

7 months ago

The player from India had claimed that the casino had allowed small withdrawals but when he won a large amount and attempted to withdraw, his account was put under review for several days. Following that, the casino deducted all the funds, totaling 48000. The player had insisted he hadn't broken any rules and had played normally, primarily in sports betting. However, the casino had accused him of violating their gaming policy and had ceased communication with him. The player had failed to respond to our further inquiries, which led us to reject the complaint due to insufficient information.

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8 months ago

They are the biggest froud in the market please stay away from them ... If you win less and small withdrawal then no problem but if you win big and play big then they will put your withdrawal under review and make u too wait 3&4 days and later they will deduct all the fund and not answering any questions of you ... Worst site ever stay away guys !!! They deducted my 48000 illegally pls help me

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8 months ago

Dear vikaspradia,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Seabet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Is your casino account accessible to you?
  • Did the casino cite any rules being broken?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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8 months ago

1) yes my seabet account is still accessible only winning amount is deducted that is something arround 48000 INR !


2) THEY ARE SAYING THAT I HAVE BROKEN THEIR GAMING POLICY AND I KNOW ITS JUST EXCUSE FROM THEM TO LOOT MY AMOUNT AND NOT GIVING WITHDRAWAL OF MY WINNING


3) I PLAY IN SPORTS BETTING USUALLY AND FEW ROUNDS IN CASINO ... I PLAY MY LIKE NORMAL GAME LIKE A NORMAL PLAYER CAN DO PLACE BET PREDICT AND WIN... I NEVER PLACE BETS LIKE BOTH SIDE BET RISK FREE NOTHING LIKE THAT I JUST PLAY NORMAL BET THATS IT ... I DIDN'T BREAK ANY RULE STILL THEY DID THIS WITH ME ... BECAUSE ANY CAN STOOL FUNDS WITH EXCUSE OF GIVING RULE BREAKER EXCUSE... WHEN I ASK WHAT KIND OF RULES I BREAK THEY STOP REPLYING ME 😏 ATLEAST I SHOULD KNOW WHAT WRONG I HAVE DONE BUT THEY R NOT TELLING BECAUSE I HAVEN'T DONE ANYTHING WRONG... THE ONLY THING I HAVE DONE WRONG IS TRUSTING THIS CASINO 😞


4) THEY GIVE ME SOMETHING ARROUND 20USDT BONUS THAT BALANCE SAPARETLY DEDUCTED I AM NOT COMPLINING ABOUT BONUS BUT THEY DEDUCTED MY FAIT BALANCE A REAL MONEY WITHDRAWAL BALANCE CONCERN IS THAT..


I HAVE TRUST IN YOU GUYS THAT YOU WILL HELP ME TOO GET MY MONEY BACK THAT WHY I COMPLAINT HERE YOU R THE MY ONLY AND LAST HOPE ... SITE DONT WANT TO ANSWER ANYTHING BECAUSE THEY DONT HAVE ANY ANSWER LEFT


PLEASE HELP ME 🙏

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8 months ago

Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

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8 months ago

They have blocked my id and blocked me from everywhere only screenshot i have that is amount deduction that i send you on mail

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8 months ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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8 months ago

Thanks for your email.

Kindly send me your attempts to communicate the issue with the casino. Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

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8 months ago

They stop cominicating with me and they disable my account as well ... And block me from everywhere and i dont have any further update or screenshot like anything

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8 months ago

Please understand that if you only placed bets on sports betting and your account has been blocked, the casino probably detected activity that requires further investigation. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would really like to help, but it is impossible for us this time.

As you might know, our forum Casino.guru, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting.

However, I can recommend a few websites that might be able to help you. Please, let me know if you are interested in the list of these websites, and thank you very much for your understanding.

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7 months ago

Dear vikaspradia,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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7 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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