HomeComplaintsSCR99 Casino ID - Player is experiencing an undefined problem.

SCR99 Casino ID - Player is experiencing an undefined problem.

Amount: 100 Rp

SCR99 Casino ID
Safety Index:Below average
Submitted: 30 Jan 2021 | Case closed : 15 Feb 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Indonesia complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

Saya ingin melaporkan atas tindakan pelayanan yang kurang baik.

Saya sudah hampir satu tahun main di situs anda dan sudah banyk juga member yang saya rekomendasikan saya cuma minta hak saya tapi kok di anggap seperti si tukang minta minta .

Padahal yg saya lakukan itu cuma minta apa yg sudah tertulis di promosi website , inikah balasan buat orang yang merekomendasikan situs anda.

Bahkan sampai id saya di tandai saldo yg diberikan berjalan tanpa ada kemenanganfilefilefilefile

Public
Public
3 years ago

Translation:


"I want to report a bad service action. I have been playing on your site for almost a year and I have recommended a lot of members that I only asked for my rights but how come they are considered like a beggar ask. Even though all I did was ask what was written on the website promotion, is this a reply to people who recommend your site. Even when my ID is marked the balance given is running without a win."

Public
Public
3 years ago

Dear Rasta999,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

 

Public
Public
3 years ago

Dear Rasta999,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news