The player from Australia deposited funds into her casino account, but the money never arrived. The player intends to contact her bank to retrieve the funds.
Deposited funds, they never made it to my account. Putrid scammers. They bypass your banks security check.
I will be requesting my bank to retrieve the stolen funds.
This casino shouldn’t be recommended by your website.
Dear yq4djyq7kc,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Veronika