HomeComplaintsSatbet Casino - Player's account has been blocked.

Satbet Casino - Player's account has been blocked.

Amount: 150,000 INR

Satbet Casino
Safety Index:Low
Submitted: 26 Mar 2022 | Case closed : 11 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from India has been blocked without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago

I have deposited 100000 and I made a profit of 50k and I made a withdrawal...then they blocked my account ...and say under review..it's been more then 4 months...I requested them to only give my deposited money...but no reply...they say we are sorry ...and your account is under review

Public
Public
2 years ago

Hello Ashokreddy,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you accumulated your winnings with or without an active bonus, please? Could you please advise whether you passed verification before the casino blocked your account?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru. Alternatively, you can post it here.

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Public
Public
2 years ago

Dear Ashokreddy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news