RoyalJeet Casino - Player's account is closed, facing withdrawal issues.

Hello,

I was playing in royal jeet casino since from more than 1 years and i have deposited 500 rupees in this site till now.

When i asked for withdrawal they said you have violated the terms and condition but I have not play any game and not void any terms and condition and they have blocked my account

But recently when i asked them after waiting for the withdrawal strongly they are saying sorry withdrawal cant be processed as you are breached our terms and conditions i.e participated in cross betting and blaming the customer without showing proper proof who is playing on there site from 1 years plus with big deposits.

In beginning they said kyc pending and dragged for many days now when i asked them strictly for the withdrawal they saying this and will never process the withdrawal to me. You can do what ever you wish rashly.

I request to all Royal jeet Players that to stop playing in this site as they will do same after you win regularly. They will hold the withdrawal with out showing any proofs. To a vip player they did like these don't know about new or recent players how they will scam you people too.

Finally before complaining to ED Income Tax Department to hold funds of deposited manual bank accounts of royaljeet.com by placing FIR In Cyber Crime.

I seen few recent queries which solved by casino guru team in royaljeet.com. I too wish same my query will also solved here by casino guru only you can do justice for my concern and get my withdrawal back to my bank account without Police or ED Complaint.

Thanks for doing needful.

Playerid. [removed by Casino.Guru admin]

Mobile. [removed by Casino.Guru admin]

Dear Clutz001,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with RoyalJeet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly your account was blocked? 
• How did you learn about your account being blocked? 
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• How much have you attempted to withdraw in winnings?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

1. I have player 1 year more and account block on 26oct 2024

2. I have login in morning for checking withdrawal status but it's show account blocked please contact support

3. Play only live games i.e dragon tiger

4. I have win 500 and try withdrawal full amount of 500 and 1st time cancel and 2nd time account blocked

5. No , I have not play any bonus amount because I have deposit 500 and win 500

Dear Clutz001

• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
• Could you please share a screenshot of what it looks like when you attempt to log in to your account?

Please help to solve my issue

Dear Clutz001,

The amount of 500 INR for deposits is rather small considering you were a player of the casino for a year.

• Could you please explain in more detail your gameplay in the casino? How much player activity was there on your account?

Dear Clutz001,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I have play in 1 game in this casino

Dear Clutz001,

I am sorry but if your casino account is without balance, the casino can close your casino account.

We believe the casino can close your account at any time for any reason as long as they don't withhold your balance or winnings.

Please provide proof of what your balance was before the casino closed your account, otherwise, we'll close your complaint as unjustified.

I'll wait for your reply.

Dear Clutz001,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Royaljeet fraud he block my account without any reson

Dear Clutz001,

Without any balance on your account, we are unable to assist.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.