HomeComplaintsRoyal Reels Casino - Player suspects illegitimate casino operations.

Royal Reels Casino - Player suspects illegitimate casino operations.

Amount: A$400

Royal Reels Casino
Safety Index:High
Submitted: 29 Mar 2024 | Case closed : 24 Apr 2024
Case closed Our verdict

Insufficient evidence from player

REJECTED

Case summary

7 months ago

The player from Australia had concerns about the legitimacy of the casino due to a lack of license verification link and nonresponsive behavior when asked about it. She also suspected the casino might have been tampering with game results based on her game experience and the fact she could access all games without VPN. After examining the game logs and communication provided by the player, we found no evidence of unfair practices. The player's concerns about the casino's license were addressed in our review, which stated that the license couldn't be verified. Despite the player's dissatisfaction, we rejected the complaint due to the lack of relevant proof.

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7 months ago
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This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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