The player from Australia had concerns about the legitimacy of the casino due to a lack of license verification link and nonresponsive behavior when asked about it. She also suspected the casino might have been tampering with game results based on her game experience and the fact she could access all games without VPN. After examining the game logs and communication provided by the player, we found no evidence of unfair practices. The player's concerns about the casino's license were addressed in our review, which stated that the license couldn't be verified. Despite the player's dissatisfaction, we rejected the complaint due to the lack of relevant proof.
Royal Reels Casino - Player suspects illegitimate casino operations.
Amount: A$400
Royal Reels Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Insufficient evidence from player
REJECTED
Case summary
5 days ago
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