The player's balance has been confiscated for unknown reason. The complaint was rejected as the player stopped responding.
Royal Oak Casino - The player's balance has been confiscated.
Amount: £4,437.27
Royal Oak Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Hello Marian,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Royal Oak Casino. Please allow me to ask you a few more question before we would move forward.
Could you please elaborate the issue a little more specific? How many times did you deposit there? Did you use any bonus in the casino? Did the casino explain the balance void? Is your account still open?
Please forward any relevant proof or conversation between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
