The player from Australia is questioning the casino’s reputation. We rejected the complaint because the player didn't respond to our messages and questions.
RooCasino - Player is not satisfied with this casino.
Amount: A$100
RooCasino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.8
RooCasino has a Safety Index of 3.8, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Roo casino has changed there site names so many times, for what reason who knows... and which you don't even win decently or regularly anymore...seems more of a greedy rip off than even a decent online casino site that gives big payouts !
Public
Public
4 years ago
Dear Sam,
Thank you for submitting your complaint. I’m sorry to hear about your bad experience. As you can see, we reviewed this casino and it has now a very bad reputation (0.6/10), operates without an official license and we wouldn’t recommend to anyone to play here:
https://casino.guru/RooCasino-review
Regarding your winnings, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Kristina
