HomeComplaintsRixwin Casino - Player's withdrawal is delayed due to increasing deposit demands.

Rixwin Casino - Player's withdrawal is delayed due to increasing deposit demands.

Amount: $298,901

Rixwin Casino
Safety Index:Very low
Submitted: 22 Dec 2024
Case opened Current status

Waiting for player to reply

6d 15h 50m 32s

Case summary

8 hours ago

The player from the United States has completed the verification process but faces ongoing issues with withdrawals, as the casino keeps increasing the minimum deposit requirements from $100 to $300 to confirm the wallet. Despite continued communication, the situation remains unclear.

Public
Public
19 hours ago

i have completed the verification. they keep asking for more and more deposits. first i was told 100 dollars. then i was told a 150 minimum deposit now they are saying a 300 minimum to confirm the wallet. they are continuing to communicate with me but its not adding up.

Public
Public
8 hours ago

Dear kamathreal,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing.

After thoroughly reviewing Rixwin Casino, we have concluded that it operates as a scam casino. Legitimate online casinos would never request suspicious additional deposits, especially under circumstances not outlined in their Terms and Conditions.

We strongly advise against making any further payments to this casino. Unfortunately, based on similar cases, it is highly unlikely that you will recover any funds or winnings from this establishment. Once a payment is made, scam casinos typically cease communication, leaving players without recourse.

If you have received any communication from the casino requesting these deposits, I would appreciate it if you could forward it to me at veronika.f@casino.guru. This will help us document the case further.

Please remain cautious and refrain from making additional deposits. Should you have any more details or questions regarding your situation, feel free to reach out to us for assistance.

Thank you in advance for your cooperation.

Best regards,

Veronika


Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

kamathreal has 6d 15h 50m 32s to reply

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