HomeComplaintsRajbet Casino - The player's deposit was not credited.

Rajbet Casino - The player's deposit was not credited.

Amount: 300 INR

Rajbet Casino
Safety Index:High
Submitted: 14 Sep 2022 | Case closed : 04 Oct 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's deposit was not credited for unknown reason, The complaint was closed as the player stopped responding.

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2 years ago

My deposit done form my side . 300 inr via phone pe it's almost 43 hours but they saying wait 4-5 hours .... I never face this issue with rajbet but this time taking so much time

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2 years ago

Dear sankarrkatari,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

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2 years ago

Ya .... They saying wait 3-4 hours it's almost 4 days .. live chat with rajbet .but my problem not sloved

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2 years ago

The recommended time frame with unplaced deposit is up to a month so if it's been less than a week, I would recommend to wait only. If the money would be credited to you within the next week or two, we will try to intervene.

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2 years ago

Dear sankarrkatari,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

The complaint will be now closed for the above mentioned reason.

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