The player from India has been waiting to receive the withdrawal for 2 weeks. It has been resolved.
Two weeks now n still asking to come back tomorrow not giving my withdrawal and 2-5 days policy of thier is also gone please don't hesitate to contact me at anytime 9954750031 Kuldeep
Any kind of review giving them 5 stars are by their own I m customer to them and I can show proof if any1 wants so please everyone stay FAR AWAY THEY ARE BIG CHEATER AND LAAAIIIRRSSSS
Dear kuldeepkhatri0072,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?
Additionally, please, forward any relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
Each and everything is done from my side
1. KYC DONE PROPERLY
2. ALREADY SEND MY BANK STATEMENT AS THEY REQUIRED IN PDF AND AGAIN NO SATISFACTORY ANSWER BY THEM
AGAIN GIVING SAME LAME EXCUSE TO GET BACK TOMORROW FOR UPDATES
(On 10th they assured me to transfer by 11th but gt nothing now itz 12 and now also they asked me to come back tomorrow almost 7 working days gone now and their policy is of 2-5 days )
MY WITHDRAWAL DATE IS 31ST OCT 17:27 IST
Now again they ask me.to.come back tomorrow nd it may take 7 days more these are the words they keep playing plzz tell me what to do
Thank you very much kuldeepkhatri0072 for your reply. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.
Hello kuldeepkhatri0072,
I looked at your complaint and will do my best to help you. I would like to invite Rajbet Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?
Thank you so much 🥰
Now I got new time for 7 working to wait
I guess no casino in world takes 22 days to transfer funds
I asked them abou my withdrawal dey ask me to wait and after 15 mins they replied me with some I'd made up by their own and confirmed me to deposit that amount in a while see m asking fr withdrawal and they confirmed abou deposit dnt knw whts they are upto
They denied my withdrawal and I gt back inn playing id now requested them again fr withdrawal hope.this time I wll get on time and thanku EVERY1 for all n RAJBET dnt knw if this was on purpose or nt but sorry n thnku guys good luck
We would like to ask the Rajbet Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.
Dear kuldeepkhatri0072,
Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.
Best regards,
Viliam Casino.Guru