Raging Bull Slots Casino - Player's funds were confiscated.

Total crooks and thieves stole 400 from me after two deposits of 80 . Statement says manager withdrawn without my permission or documents validated ..I never received money and closed my account

will be suing

Dear gambl3rvib3s,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Do I understand correctly that you believe the casino sent your winnings to someone else?
• Were you the one requesting them?
• Have you received any explanation from the casino regarding the blocked account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

No claim reads I deposited money and made 400 . Logged out for the night and woke up to my account on the game being 0. When looking at transactions I see a manager had conducted an apparent deposit to I dunno who or my money meaning he removed it from my account in game… where it ended up? Well I’m assuming I’m the pocket of the thief. I did not have anything verified or uploaded at that time to withdraw they request you send screenshots of your personal bank statements and I.d before you can request and have anything taken out .72 hours for this process. I contacted the tools that are supposed to help but they again ignored my question and directed me to a email.I requested they credit me back my money that I won back to the game so I can play for more but that never happened.I closed my card so they wouldn’t do nothing else shady and unable to delete my card from the online website . I can’t even delete my account . I demanded they execute this as well and still that request was ignored as well. I don’t mind suing for more money is just sad how ruthless those clowns are I wish I had seen this complaint site prior …beware

As far as an explanation from them they said they found a discrepancy with my card or account? They then requested bank statements from me to prove my claim so instead a uploaded my I.d and sent the snap pic of the claim to them but that’s about

as far as that went

I wish I could chat more but I got a life and doubt I’ll see that money again I just had to share my experience and spread the warning

If you want to refund me I can add a new card just deposit back to the new card thanks

I have decided to sue will be sending a copy of court documents soon

Where is this corporate office address so I can serve law suite paperwork

Thank you very much for your reply, gambl3rvib3s. Could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here. Thank you in advance.

Dear gambl3rvib3s,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.