HomeComplaintsRaging Bull Casino - Player’s withdrawal has been delayed and account blocked.

Raging Bull Casino - Player’s withdrawal has been delayed and account blocked.

Amount: A$56,000

Raging Bull Casino
Safety Index:Above average
Submitted: 11 Nov 2020 | Case closed : 26 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia had her account blocked without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

I won $58000 on raging bull cash bandits3 & now have been waiting approx 3 months. I can no longer log into my account and it says my email is blacklisted

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3 years ago

Dear Rhiannon,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you accumulated your winnings with or without active bonus? Have you completed the account verification successfully in the past?

Furthermore, if there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

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3 years ago

Dear Rhiannon,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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