HomeComplaintsRadio Bingo Casino - Player was unable to open an account.

Radio Bingo Casino - Player was unable to open an account.

Amount: ??

Radio Bingo Casino
Safety Index:Very low
Submitted: 14 Feb 2020 | Case closed : 03 Mar 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Canada complains that he wasn’t able to open a player account. He did not get an e-mail from the casino after registering, and when he wanted to try again, the website claimed he already had an account.

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4 years ago

Trying to open an account and its been 30 min since ive opend it and never received a single email for activation. Filled all the form and at the end of it everything froze so ive tried again for the start and now it says that i already have opend an account.....its sad cause for once the casino wasnt on the other side of the planet in Malra Island but here in North America

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4 years ago

Dear Joel,

Thank you for submitting your complaint and I am sorry for your troubles. Did you also check your e-mail spam folder? E-mails from casinos can sometimes end up there. Also, did you try to contact the casino about this issue? Please keep me updated on this issue. Thank you in advance for your reply.

Best regards,

Satrio

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4 years ago

Dear Joel,

Could you please update me on your issue? We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject this complaint.

Edited by a Casino Guru admin
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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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