The player from Germany faces ongoing issues with the casino, as every attempt to withdraw winnings is canceled, totaling 30 canceled withdrawals. After using a deposit bonus, they are encountering further cancellation of withdrawals.
QuickWin Casino - Player's withdrawals are consistently canceled.
Amount: €300
QuickWin Casino
Safety Index:Very highSafety Index
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9.8
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Case opened
Current status
Waiting for Casino Guru to reply
6d 8h 51m 59s
Case summary
15 hours ago
Public
Public
15 hours ago
Translation
https://quickwin765412.com/
Only problems with the site. Every time you win money and want to withdraw, they cancel the withdrawal. They have already done this 30 times. I played again because of a deposit bonus; I deposit, the bonus is used, and now my withdrawals are being canceled again. 
Automatic translation:
Public
Public
15 hours ago
Dear vnx88,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Have you tried requesting the withdrawal via an alternative payment method?
- Could you please confirm that you have passed the KYC verification?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.
Public
Public
15 hours ago
Translation
Yes, they paid me out 2 times out of about 30 payouts
I have used every method, bank transfer etc.. now I'm trying crypto...
what is kyc verification?
my account is not verified.
Several people now have this problem.
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Public
Public
15 hours ago
Translation
Even without having used a bonus they don't pay out, the support says that my bank apparently rejects the money every time, which of course doesn't make sense.
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Public
Public
15 hours ago
Translation
I have now lost 10,000€ there and they still never want to pay out
Automatic translation:
Casino Guru is examining the case
