HomeComplaintsQuickWin Casino - Player's withdrawal has been delayed.

QuickWin Casino - Player's withdrawal has been delayed.

Amount: €2,300

QuickWin Casino
Safety Index:Very high
Submitted: 02 Aug 2023 | Case closed : 10 Aug 2023
Case closed Our verdict

Other

REJECTED

Case summary

1 year ago

The player from Greece experienced delayed withdrawals. He requested a withdrawal that was not processed and subsequently asked for his account to be closed. The player decided he was no longer interested in our help, therefore we closed the complaint.

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1 year ago
Translation

The casino is a scam. After requesting a withdrawal, they never processed the transactions. Avoid playing at this casino. It is a scam. Be cautious. After this situation, I personally asked them to close my account. Shame on them.

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1 year ago

Dear chapnorris3, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you very much for your reply.

Best regards, 

Kristina

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1 year ago
Translation

I requested a withdrawal on 7/30/2023 and the casino refused to process the withdrawal. And as I read later in comments of other players about the compared casino on kazino guru and other players have faced the same problem so I decided to ask them to close my account because I understood that the compared casino is a scam and I will never play in it again.

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1 year ago

Thank you for your reply, chapnorris3. I understand why you decided to close your casino account. Does this mean that you are no longer interested in our assistance?

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1 year ago
Translation

Your help is to honestly evaluate the compared casino because it has an unfair and misleading behavior towards the players. Thanks in advance

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1 year ago

I am sorry, but I don't understand your last message. Please let me know if I should close this complaint or not.

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1 year ago
Translation

I am telling you that the only thing that can be done is to give a bad review to the casino in question because they are scammers. Thanks

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1 year ago

Alright, I understand. Since it seems you are no longer interested in proceeding with this case, I will now close it. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.

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