The player from Greece experienced delayed withdrawals. He requested a withdrawal that was not processed and subsequently asked for his account to be closed. The player decided he was no longer interested in our help, therefore we closed the complaint.
QuickWin Casino - Player's withdrawal has been delayed.
Amount: €2,300
QuickWin Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Other
REJECTED
Case summary
9 months ago
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9 months ago
Translation
The casino is a scam. After requesting a withdrawal, they never processed the transactions. Avoid playing at this casino. It is a scam. Be cautious. After this situation, I personally asked them to close my account. Shame on them.
Automatic translation:
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9 months ago
Dear chapnorris3,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?
Thank you very much for your reply.
Best regards,
Kristina
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9 months ago
Translation
I requested a withdrawal on 7/30/2023 and the casino refused to process the withdrawal. And as I read later in comments of other players about the compared casino on kazino guru and other players have faced the same problem so I decided to ask them to close my account because I understood that the compared casino is a scam and I will never play in it again.
Automatic translation:
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9 months ago
Thank you for your reply, chapnorris3. I understand why you decided to close your casino account. Does this mean that you are no longer interested in our assistance?
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9 months ago
Translation
Your help is to honestly evaluate the compared casino because it has an unfair and misleading behavior towards the players. Thanks in advance
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9 months ago
I am sorry, but I don't understand your last message. Please let me know if I should close this complaint or not.
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