HomeComplaintsQbet Casino - Player enquires more information about the casino license.

Qbet Casino - Player enquires more information about the casino license.

Amount: 5,000 kr

Qbet Casino
Safety Index:High
Submitted: 18 Feb 2023 | Case closed : 05 Mar 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Sweden requests more information about the casino license and any possible connection to another gambling establishment. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago
Translation

Suspended on ibet.com still able to play on qbet.com

They say they don't know each other, but when I try to log in to the other account, they say exactly the same as on the other account. Question them and they change immediately.

Do they operate under the same license?



Automatic translation:
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1 year ago

Dear Jenniiieee,

Thank you very much for submitting your complaint. I have checked the License and this is what I found:


file

You can check this information by clicking on the validator directly on the casino's website:


file

As you can see, Qbet Casino is not listed with any "sister" casinos on its license.


Please let us know if this advice was helpful or if there's anything else we could try to help you with. Looking forward to hearing from you.

Best regards,

Petronela

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1 year ago

Dear Jenniiieee,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


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