HomeComplaintsPunt Casino ZA - Player is inquiring help.

Punt Casino ZA - Player is inquiring help.

Amount: R1,000

Punt Casino ZA
Safety Index:Below average
Submitted: 17 Oct 2021 | Case closed : 19 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from South Africa is experiencing some problems. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

Criminals They will suck the blood out of you after eating the last penny of your cash

Public
Public
3 years ago

Dear Dries,

Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint? I apologize, but I am not sure I understand what happened.

Also, would you be so kind and confirm you set the disputed amount correctly?

Thank you in advance for your reply.

Best regards,

Kristina

Public
Public
3 years ago

Dear Dries,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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