2 years agoOriginalTranslation
Games offered are ok. Website clear and well organized.
BUT: I've been playing there for a long time, stupidly. Here you win very badly and much more difficult and less than in some other casinos where I play. Very mysterious. You tend to feel ripped off here. There are also software problems with Maneki, you are only put off and nothing happens. No help. Actually mostly play without bonuses. I often get a bonus without a deposit when I've lost a lot, but it's hardly possible to implement it in 7 days, since you can only use 5 euros. And if you pay out a win and deposit again later, double and triple the amount is ripped off again. So my feeling more than in other casinos that I know and play.
BUT: I've been playing there for a long time, stupidly. Here you win very badly and much more difficult and less than in some other casinos where I play. Very mysterious. You tend to feel ripped off here. There are also software problems with Maneki, you are only put off and nothing happens. No help. Actually mostly play without bonuses. I often get a bonus without a deposit when I've lost a lot, but it's hardly possible to implement it in 7 days, since you can only use 5 euros. And if you pay out a win and deposit again later, double and triple the amount is ripped off again. So my feeling more than in other casinos that I know and play.
- If you have Vip status, you will always be answered quickly and personally in German.
- already mentioned
Automatic translation:
Maneki Casino
2 years ago
Hello Annette18,
We are sorry to hear that you're having an unpleasant experience!
Would you please let us know a bit more about the software problems? So that we can look into it and see how it can be improved.
If you would kindly provide us with the email address that was used for your account - we can investigate this case and find the best solution how to make your gambling experience comfortable and exciting. As our team is constantly working on improving our service.
Looking forward to your reply and thank you in advance!
We are sorry to hear that you're having an unpleasant experience!
Would you please let us know a bit more about the software problems? So that we can look into it and see how it can be improved.
If you would kindly provide us with the email address that was used for your account - we can investigate this case and find the best solution how to make your gambling experience comfortable and exciting. As our team is constantly working on improving our service.
Looking forward to your reply and thank you in advance!
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