3 months agoOriginalTranslation
I have been waiting for my withdrawal for 7 days, my account has been confirmed, but still they have put my information in some financial department of a risk group, which I heard can take 14 days to check. So what do they check??? I have sent everything they ask for and the same machine sends the same jingles, no one personally answers anything. The live chat is always available, just ask here, arghh! They're probably waiting for me to play my winnings or they'll close my account for no reason. Nowadays, such a paper war is still fought and cheated. I probably will never get my money back, stay away from here!!
- Nothing good
- Customer loyalty is miserable, slow withdrawals or they don't even pay
Automatic translation:
WinLegends Casino
3 months ago
Dear virpi,
We apologize for the delay in processing your withdrawal and any frustration it may have caused. Our priority is to ensure that all withdrawal requests are handled promptly and securely.
Please be assured that our Financial Department follows strict procedures to verify all withdrawal requests to prevent fraud and ensure compliance with regulatory requirements. However, we understand that the time frame for verification may vary depending on the volume of requests and the complexity of the verification process.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team, who are available 24/7 to assist you. Your satisfaction is our top priority, and we appreciate your patience and understanding during this time.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you!
We apologize for the delay in processing your withdrawal and any frustration it may have caused. Our priority is to ensure that all withdrawal requests are handled promptly and securely.
Please be assured that our Financial Department follows strict procedures to verify all withdrawal requests to prevent fraud and ensure compliance with regulatory requirements. However, we understand that the time frame for verification may vary depending on the volume of requests and the complexity of the verification process.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team, who are available 24/7 to assist you. Your satisfaction is our top priority, and we appreciate your patience and understanding during this time.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused.
Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you!
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