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peter14's reviews

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Peter14
Apprentice
2 months agoOriginalTranslation
Actually, I thought it was a great casino. Today I felt like playing and deposited 50 euros, without a bonus. At 48 euros I got a message saying that I had reached my betting limit of 40 euros, which I never set and didn't want to. I still have a deposit limit of 950 euros. Now I have asked for my money back and canceled the account because no one has contacted me via email.
  • A large selection of slots, but if you have problems with slots in the evening, there is no one to contact.
  • No 24/7 chat, some slots hit or miss. They take money but don't want to talk to anyone.
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All NetBet Casino DE reviews
silver
Peter14
Apprentice
3 months agoOriginalTranslation
I tested the casino for the first time. I would like there to be more up-to-date slots there, the whole thing makes a somewhat old-fashioned, boring impression, you feel like you're at Merkur or Novoline. Getting free spins there is more than difficult also caused me to get out at 55 euros, which I have never done at any casino before. It would definitely be desirable to have more up-to-date slots, not just sun slots, which the casino is very much characterized by. In addition to the 100%, there were also 50 free spins for Legacy which didn't even bring in 2 euros. Actually, it doesn't matter where you play, whether it's Party Slots, Leo Vegas, Löwenplay, Merkur, Novoline, it's always the same providers and slots, and Party Slots doesn't stand out a bit from all the other casinos that you would say, "I play here." I'm glad it's different than the other casinos.
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  • The customer service is friendly and helpful, you can also pay with PayPal. .As I said, the only thing I really liked was the super friendly and nice customer service. Perfect for sun worshipers and Novoline fans.
  • The payout time at the bank is up to 5 days, at Paypal it can be 8 hours at the casino. That's a very long time for a Paypal payout. I applied for the money on Wednesday, and since it still wasn't there on Thursday, I asked on Friday, and it said 2 days, and they were annoyed. (We discussed all of this yesterday, according to customer service.)
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All PartySlots Casino DE reviews
silver
Peter14
Apprentice
9 months agoOriginalTranslation
Got 30 free spins that have to be fulfilled within 24 hours. The minimum deposit amount is 30 euros. It is written below it. Since when do you have to deposit for 30 free spins? Then there are no more free spins. So my total profit of 418 euros was reduced to 200 euros. There were 2 offers 1x 30 free spins code CHILLI30 and 1x 200% bonus up to 200 euros code RE200 I took the free spins and 40 x played through. So they give you 30 free spins, you just play them so that you arrive at 418 euros, so you have wagered 40 times. I think that statements like free spins should be banned, because they are not free, you have to pay for them if you want to play. Chatting is not possible, they don't speak German and that's for a casino that wants to establish itself in Germany. Stay away from this casino, you only win if you play with bonuses, here you really don't get anything for free if you play without bonuses As soon as I have my money, I will close the account. Today I asked her about her licensing authority and did not get an answer in the chat. It is not clear from this offer of 30 free spins that you have to deposit 30 euros beforehand. That is very important for me dubious
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  • The casino, well, just like all 3 class casinos, only rip-offs and penny grabs, only English chat doesn't work at all, they can't deal with Google, only Skrill, no Paysafe. Customer service: Well, you feel badly advised there, everyone tells you you something else
  • Unfortunately only English chat, no paysafe. For such a casino. The payout times are really terrible and far below average. Won Thursday and not yet in the account on Saturday
Automatic translation:
All LetsLucky Casino reviews
LetsLucky Casino
9 months ago
Dear Peter,

Thank you for taking the time to share your feedback. We are sorry to hear that you are unhappy with your recent experience at our casino.

We would like to clarify that no deposit was made by you during your time at our casino, which means that you were not eligible for the deposit bonuses. But we do offer no-deposit offers, like free spins bonuses, which you have received twice and won from one of them as well. However, it is important to note that our Terms and Conditions state the wagering requirements and maximum winning amount if any of such offers, and this aligns with industry standards overall. We take our commitment to fair and responsible gaming seriously, and we always strive to provide a safe and enjoyable experience for our players.

We would like to clarify that while we do not currently offer German-speaking support agents, we do offer support in English, which is widely understood and spoken in many countries, including Germany. Our support team is highly trained and dedicated to providing the best possible service to all of our players, regardless of their native language. We understand that language barriers can be frustrating, and we apologize for any inconvenience this may have caused you.

We are committed to providing support to all of our players in the most efficient and effective way possible, therefore we appreciate your feedback and will take it into consideration as we continue to work on improving our services. We hope that our answer clarifies any misunderstandings and we look forward to serving you in the future.

Best regards,
Letslucky Casino
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Peter14
Apprentice
1 year agoOriginalTranslation
I discovered Casino LocoWin shortly after Christmas because I was looking for another casino. So I deposited 50 euros without claiming the bonus. After a short time I had a lucky hit, but didn't register it at first, only when I changed the slot and looked at my balance, I saw that I had won 633.00 euros. I then paid out 500 euros and continued playing with the rest, which then earned me 146 euros. The validation took less than half an hour, then the email came that my validation was through. The payout took 72 hours due to a high volume of payouts, as I was told. Customer service was always friendly and courteous. I can recommend the casino, I give I was a bit suspicious at first because of some negative reviews, but you should give everyone a chance, including a casino, and it was worth it. I will stay here.
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  • Friendly and helpful customer service, they now have a nice, large selection of games. The presentation takes a little getting used to at the beginning, especially when scrolling the games. The payout runs smoothly, it says after 48 hours of work, so still within limits uniquely great.
  • The customer service chat gave me problems, sometimes he could only be reached by e-mail, sometimes in the chat, and sometimes I only got an answer after 24 hours. There are slots that are stuck and don't run smoothly, but they were with me only a few. But the casino could be modernized or refreshed a bit in the overall presentation
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All Locowin Casino reviews
silver
Peter14
Apprentice
1 year agoOriginalTranslation
I get 10 times 20 free spins for the Sweet 16 slot from them almost every day. Yesterday I managed to get 350 euros. I identified myself quickly and everything was fine up to then. Then I wanted to cash out and they told me that would not work for people from my country, i.e. Germany. In my account, however, it says ready for payment. Then it says you can deposit real money, the bonus is only play money and cannot be withdrawn. I find this to be an absolute fraudulent casino Offers from this casino. I still have 100 euros there, but they can rot there, you can’t do anything with them anyway. After a long discussion, they closed the chat, I should come back if I want to deposit. Such casinos should be blocked from Casino Guru It's one of the worst casinos I've come across in my long gaming career. Although I've mentioned several times that I'm from Germany, they still send theirs dirty advertising. People don't go there and throw your money out the window. It's amazing what advertising casinos send out over the holidays. The greatest and best casino is Casino ONE CASINO. I get free spins on all holidays and birthdays without end,and the chat is always nice and friendly.what you should change there is no bonus when you deposit with Paysafe,and the payout doesn't take 24 hours.
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  • I can't think of anything positive to say about it.
  • Few and boring slots that hang and snag and unfriendly customer service.
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All Sunrise Slots Casino reviews
silver
Peter14
Apprentice
1 year agoOriginalTranslation
I wanted to have a great evening tonight, December 6th, 2022. I deposited 60 euros at Duxcasino because I didn't know the casino like that. After the money was deposited via Paysafe, it disappeared. When asked in the chat, it just said, Come in An hour later, a lady was there, who wanted proof from me that I had deposited. With Paysafe, however, you only get to see the transaction history and the deposit, which was not enough for them. We sat on the computer for two hours without one Result to come. The end of it was (you get a message by e-mail as the process is called) They said to me, yes, your payment has been received. People be careful, how long it takes nobody there knows. And it was gone the money. When I have my money. Never again Duxcasino. They see that you have paid in, but sir does not give it out. The lady is said to be unable to do that. The next morning the money was there and fixed instead of my 6 0 euros., but I didn't want a bonus and rejected it.
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  • They were friendly and helpful. Slots are plentiful and there is something for everyone, but I had the feeling I shouldn't have rejected the bonus because I didn't win anything, no bonus at all.
  • The games sometimes run very slowly and faltering or just stop playing
Automatic translation:
All Duxcasino reviews
Duxcasino
1 year ago
Hello!

We are sorry that your experience at DuxCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@duxcasino.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current payment system.

Best regards,
DuxCasino Team.
silver
Peter14
Apprentice
1 year agoOriginalTranslation
I looked at the casino, many games are available, but also many old games, there should be some new ones. I took advantage of the bonus, deposited 30 euros with one hundred percent, so now I have to convert the 30 euros bonus with 1200 euros and that It's not easy and a bit steep, I know better casinos. I still have to wager 150 euros on the second day and have 315 euros in my account: News from the casino, they got their 150 euros from the 315 euros and I got 150 euros , the money was with me within 20 minutes. You can recommend the casino to others. Payouts under 200 euros are possible without KYC
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  • Friendly, helpful customer service. There are also new games, but you have to find them. The payout is great:
  • Seems a bit old-fashioned to me, as well as the games, something new should come in. Many games just don't go error after error, or they don't have any more money. The menu navigation when scrolling the games is very cumbersome, scroll down, reload and scroll again , I didn't find KYC a bit annoying, they only do that from 200 euros payouts. The RTP values are average. I still have the payout ahead of me, but I'll report on it when the time comes.
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All Jetbull Casino reviews
silver
Peter14
Apprentice
1 year agoOriginalTranslation
I have now visited the Platincasino quite a few times and played with different amounts, including the welcome bonus.
I have rarely experienced a casino where I didn't win anything on all visits, no chatters, no big wins. Low RTPs, maximum win 2 euros. And I spent a few hours in the casino. I would have expected more from a casino like this runs an immense advertising, who wants to get rid of his money goes to the casino platinum. I have had more success with smaller casinos. For me it is a pure rip-off.
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  • friendly customer service but not very informative
  • Bad RTP, no FS by mail, a welcome bonus over 100% and that's it.
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All Platin Casino reviews
silver
Peter14
Apprentice
1 year agoOriginalTranslation
Have been playing there for 2 years, at the beginning, ie 1 year ago it was a top casino with great RTP values. But if you won there 2-3 times a year, it was always only three-digit sums, so you could the next time afterwards Don't play there anymore, regardless of whether it's 10, 20 or 50 euros, you only win small amounts. And that's actually the case. The RTP values are currently in April 2022 in the basement. News from the casino: Unfortunately, they still don't award any Bonus offers, and then only to regular customers, but only if they don't deposit with Paysafe. New games have been added, but not to be compared with King Billy or other big casinos. They also don't send out free spins, and unfortunately they're still closed many stale games there. The rtp is still very low and you have to find it before you start a game
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  • There are birthday gifts, Easter and Christmas gifts, the 24/7 chat is great, as a VIP you get a bonus every week. 25 free bingo cards every day. Deposits and withdrawals are very fast there, and verification is incredibly fast there too
  • The selection of slots and providers could be more varied, let's say more modern. Only 1 partner in the household gets this 10 euro welcome bonus, other casinos are more casual, including King Billy, my first casino
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All One Casino reviews
silver
Peter14
Apprentice
2 years agoOriginalTranslation
Please don't play here. A horror of casino
Bet 20 euros there and claimed the 100% bonus, mind you, you don't get any free spins if you deposit 20 euros, only if you deposit 50 euros. There is no direct 24/7 chat, you just have to wait for someone to come into the chat .There is no German chat available, you are treated unfriendly.
With 40 euros you have to convert 900 euros before the payout. Message from the chat 04/15/22:
In Order to withdraw the funds, please complete the Bonus.You have wagered 180.75 out of 900.00 Euro (20%)
I find the casino terribly untidy and opaque, downright confusing in the menu navigation.
The fact alone speaks for itself. You deposit 20 euros, but do not get any free spins which you would actually get in any normal casino, even with a deposit of 20 euros. Turning over 900 euros with 40 euros is almost impossible, there is better casinos. They advertise like the big casinos, but there's nothing behind it. My account suddenly had 1x 5 free spins, 1x 10 free spins, why, why, why, nobody in customer service could tell me, you couldn't play them. Conclusion: The casino won't see me again, God knows there are better offers and casinos. Went in with 20 euros and left with 0.
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  • The selection of games
  • No direct 24/7 chat, unfriendly customer service, no German chat, you only get free spins here with a deposit of 50 euros with 20 euros you get nothing here. Confusing menu navigation
Automatic translation:
All NightRush Casino reviews
NightRush Casino
2 years ago
Hello Peter14,

Thank you for taking the time to share your thoughts on our casino.
We're sorry to hear you had a negative experience with us.
Our main goal is to keep our players happy and delighted.

While it is true that you must wager a certain number of times in order to withdraw after receiving a bonus (free spins or deposit bonus), keep in mind that you agreed to this when you signed up. The terms can be found here: https://www.nightrush.com/en/bonus-terms

Also, please keep in mind that our chat support is available 24 hours a day, 7 days a week. You can get in touch with us through this link: https://www.nightrush.com/en/contacts

Please let us know if you need any further assistance.

Sincerely, NightRush Casino
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