antonio_ten's reviews

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3 years agoOriginalTranslation
My final conclusion rating on this casino! Ex-player Antonio_Ten

Beginners casino wherever you look. The software sometimes works haltingly and issues error messages. Then you have to open the game again so that you can see your credit. 1 point of criticism

Casino is in maintenance mode until December 1st, 2021! For almost more than 2 months in maintenance mode and without casino games, I wonder why they are running this website if you can't play at all? 2 point of criticism

Promises to pass his time on their other casino website, including boombang.vip, which also belongs to this club and is much worse than I thought. Verification after 2 weeks still nothing, no promised BOOMBANG spins and no reaction from the casino. Up until now I have seen for the first time that a casino doesn't give a shit about what customers want and want. 3- point of criticism

So I decided to close all of my casino accounts at Slotilda and BoomBang completely and to stop playing here. IT CAN only lead to problems sooner or later ...

The customer is king ... but definitely not with SLOTILDA and their other casino websites that also belong to SLOTILDA under a Malta license!

Here I have to say clearly ... if you want to play you should choose a casino that promises the following!

1. Casino games work flawlessly ... without errors
2. Fast verification process
3. Casino is 99% available and customer service is always available and customer-friendly
4. Quick payout of winnings
5. Observe the casino's licenses and reputation with a critical eye
6. If possible if they still have a German license ... even 1000% better !!

I hope I could not help you a little with my rating ....
Read moreRead less
  • A casino with maintenance mode up to almost 3 months
  • No more games available. You can only see your money on your account balance! * Laaaaaaaaaaaaaaaaach *
  • Recommends other side that also belongs to them and promised bonuses are not credited
  • Please, definitely stay away from it ... you are burning your money here
Automatic translation:
3 years agoOriginalTranslation
FINGERS OFF THIS CASINO!
FINGERS OFF THIS CASINO!

Player account at this Stargames Casino, my name is Antonio_Ten.

I will now write my official reviews of you and they will not be good for you.

I made 700 euros out of 5 euros yesterday and wanted to cash out through my account. This was my first payout!

However, Stargames doesn't pay out winnings because they think I couldn't verify my player account. Although I sent everything, DE driver's license, pay slip, bank statement, bank card!

At other casinos the driver's license is accepted without exception, but not at Stargames !!!

I urgently advise you to stay away ... as soon as you win something there, the problems with the verification ...

Once and never again ..... Stargames
Read moreRead less
  • Winnings are not paid out.
  • Make account verification issues
Automatic translation:
StarGames Casino
3 years ago
Hello Antonio_Ten,

Thank you for your feedback and rating.

We can hereby confirm that your player account on StarGames was fully verified a few hours after your rating here on Casino Guru on August 18th, 2021.

We would like to apologize to you for the inconvenience and would also like to mention that we have further optimized our internal processes after your evaluation.

Thank you and best regards,
The StarGames team
Trustpilot_flash_alt
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