Dear David,

Thank you for sharing your honest feedback. We truly appreciate your time and are sorry to hear that your recent experience has not met your expectations.

We understand how important VIP service and rewards are to our loyal players, and we regret if you feel that the value has changed. Our team continuously reviews and adjusts our loyalty program to ensure a fair and engaging experience for all players. Your feedback will be shared with the relevant teams to help us improve.

Regarding withdrawal times, we always aim to process transactions as quickly as possible. While most withdrawals are completed within the expected timeframe, occasional delays may occur due to security verifications or payment provider processing times. If you are currently experiencing any issues, we encourage you to reach out to our support team at support@jeetcity.com, and we would be happy to assist you directly.

Your experience matters to us, and we’d love the opportunity to regain your trust. Please feel free to contact us so we can address your concerns.

Best regards,
JeetCity Team