alpha33's reviews

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2 months agoOriginalTranslation
I won a lot, but when it came to paying out nothing happened for days, support was not available by email, no way to set a limit, chat said I should ask my bank to set a limit for their site (!!) and then I was referred to email support, which is not available, all on working days. All in all, frustrating
  • I have won many times, but it is no use if no payout is made
  • Support not available for verification
  • Support not available for limit
  • No response to withdrawal request for days
Automatic translation:
4 months agoOriginalTranslation
The site works well, everything runs smoothly. The only criticism is the three days it takes to process a payout, which cannot be higher than 500. Let's see how it goes... the verification will probably only come after the three days are up
  • Slow payout, 3 days to process
Automatic translation:
WinGaga Casino
4 months ago
Thank you for your feedback! We are glad that you like the smooth functionality of the site. We understand that the processing time for withdrawals could be optimized and we are continuously working to improve our processes. Verification is an important security aspect that unfortunately sometimes takes time, but we strive to make this process as quick and pleasant as possible. We hope to continue to impress you with our service! If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
WinGaga Team
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