The entire situation feels arbitrary, as if the casino is simply trying to withhold my winnings. Despite the fact that my withdrawal was canceled, I only received a refund for the initial deposit, leaving my other funds unaccounted for. This approach raises serious questions about the integrity of this platform and its commitment to fair treatment of customers.
In summary, I strongly advise against using this casino. My experience suggests that they can block players' accounts and withhold funds without warning or explanation. If you value transparency, fairness, and respect for players, look for other platforms to play on.