winstoncarter131's reviews

Casino Guru

We want players to understand gambling.

1 month ago
I got an email from them saying here is a 75% bonus You have 7 days to claim it.
I press the claim button in the email and enter the bonus code and make my deposit.
Didnt get the bonus amount and when telling the live support this they say I have already taken this bonus last year and its only claimable once in a lifetime.
I asked where this term about lifetime was displayed and they live support tells me that its diplayed in the email, I printed the email and show her and it was not there and then she says "You should have contacted live support and asked this"
Seriously? I should ask about some term that I have no idea about and is not displayed anywhere on their website or email.
I think you should stay away from this casino if you hate scammer and liars just like me!!
Read moreRead less
  • Positive comments are for non scamming casinos
  • Dont follow their own terms, citing terms that is not displayed on their website.
5 months ago
Signed up and deposited, then got my account blocked and they send me an email saying they need me to send documents.
Asked me to send pictures of me doing a selfie with my passport and a note with the date and also needed a non digital proof of address!
After finally doing this annoying selfie because they kept my money hostage, the send me an email saying congrats you are now verified.
And just few minutes later get another email saying my account will get closed and they send my money back.
Seriously keep away from this casino, wasted many days for me just to send me the cash back to my e-wallet.
Read moreRead less
  • Nothing positive that I can say atleast
  • asked for documents before I even could play
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news