The casino therefore promises that all withdrawals will be processed within 3 days. For example, I've been waiting for my withdrawals for more than a week and I have no idea when the said withdrawals will be paid. Live chat gives the same explanation every time you try to ask about withdrawals. It's also amazing that I have previously withdrawn money from the casino, then they paid me within 2 days. Now, with new withdrawals, request documents again to confirm your account. Everything is taken care of right away, the account is confirmed, but these winnings still don't go to payment anyway, the live chat says that the matter should be taken care of faster now. It feels like an outrageous scam, as when I deposit money, it is processed right away, but the withdrawals are not processed. What's the point of putting a daily withdrawal limit of 500 euros when the casino doesn't receive winnings for payment even in a week. If you have similar problems and the payment department doesn't work, you should set up a casino Kiini, people don't play at the casino just for fun....they play because of the winnings, at least I have a really bad feeling about that casino and customer service is also part of that.