7 months agoOriginalTranslation
I redeemed a no deposit bonus and was able to use it... I deposited another 20 euros out of goodwill and lost it... On the same day my account was deactivated and with it my 200 euro withdrawal...
I'm not the only one who felt this way...
Because I violated point 8 in the terms and conditions...
Some, however, were able to cash out the bonus and probably did not violate it, however...
If they had at least cancelled the balance from the bonus and said that I was not entitled to this bonus, that would be fine! But simply blocking the account because the casino is unable to decide who can get bonuses and who cannot is more than dubious... Sorry... That's why I will never play with a hollycorn group again...
I'm not the only one who felt this way...
Because I violated point 8 in the terms and conditions...
Some, however, were able to cash out the bonus and probably did not violate it, however...
If they had at least cancelled the balance from the bonus and said that I was not entitled to this bonus, that would be fine! But simply blocking the account because the casino is unable to decide who can get bonuses and who cannot is more than dubious... Sorry... That's why I will never play with a hollycorn group again...
- Good design
- Many game providers
- Account blocked with vague reason
- Award bonuses that cannot be paid out
- Slow verification
Automatic translation:
