zabol92's reviews

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1 year agoOriginalTranslation
Casino scammers. Can't pay pennies. They always have some kind of problem. Then send one document, then let's call you to ask about your account. And now, when I tried to withdraw the second time, they asked for a bunch of documents - a selfie with a birth certificate, a selfie with SNILS, a selfie with Inn and so on. They fool their heads as best they can. Just don't play here. The casino is a total problem. They won't refund your money. They are thieves and scammers, I don’t know where they get such a rating from?

Story to be continued:

I sent all the photos - they accepted the photo. And they said you can make a withdrawal, everything is fine. And what do you think happened? Of course, nothing came out! They blatantly lied! and They said that an additional check is needed 72 hours! You all understand that later there will be new reasons not to pay! Then they say wait a year and so on. And it's all for $80!!!! The casino is bankrupt!
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Automatic translation:
Starda Casino
1 year ago
Hello, Zabol92! According to the point of terms and conditions 8.23 - The Company reserves the right to require primary and secondary account verification at any time and to use additional tools and procedures for verification, if necessary. In order to verify your user account, the administration has the right to ask you to provide an ID document (including, but not limited to, a copy of your passport/ID card/any payment card used, recent public utility charge statement in your name or any other document confirming your identity). In addition, the Company reserves the right to ask you to confirm your identity via a video call or by sending your documents by mail. If these requirements are not fulfilled, the Company has the right to temporarily deactivate your user account until the requirements are fulfilled and/or close the account. If the information you provided is found to be inaccurate, the Company reserves the right to block your account and cancel withdrawals.

Best wishes,
Starda Casino!
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