6 months ago
I have recently played this casino and had a decent win.
However the casino lowed my $2500 withdraw to only $700 and reversed the rest into my account. I complained about this as the lower amount causes more fees for me per withdraw.
Their response is in the terms and condition's they MAY lower the withdraw amount. They then lowered my withdraw even more and now only paying 20% of the withdraw requested .
its Typical for a casino to hold onto your funds as long as possible so that the player is more likely to play again and lose which is understandable as its a business, but what this casino does is criminal saying they lower it for the safety of the player while only increasing fees for the player.
However the casino lowed my $2500 withdraw to only $700 and reversed the rest into my account. I complained about this as the lower amount causes more fees for me per withdraw.
Their response is in the terms and condition's they MAY lower the withdraw amount. They then lowered my withdraw even more and now only paying 20% of the withdraw requested .
its Typical for a casino to hold onto your funds as long as possible so that the player is more likely to play again and lose which is understandable as its a business, but what this casino does is criminal saying they lower it for the safety of the player while only increasing fees for the player.
- none
- only pays 20% of requested withdraws
- Causes player to lose money by paying more fees due to increased amount of withdraws needed.
- support dose not understand English and uses translator , so they have no idea what you are talking about
