11 months ago
so I deposited $60 with the bonus code of 'crowns' twice and then the third time they told me it was wrong code to use this time and that if I deposited again I would get a bigger bonus when I ask if that bonus would be in funds or free spins they told me I could get either of these two options anywhere up to $10 or 30 fs, which isn't good enough for sixty dollars before hand... very disappointed in the validation of this sites promotion ads for this site!!!!!!!
- the agent was quiet firm in telling me I get nothing from the deposits due to codes not computing with theirs....
- no bonuses
- rude in chats
1
50 Crowns Casino
10 months ago
Greetings!
Thank you for your feedback. We are very sorry to hear that you have experienced this situation. We appreciate the time and money you have invested in our services and want to assure you that we always strive to provide the best possible experience for our customers.
We understand your frustration regarding the use of the bonus code "crowns" and the subsequent service. We would like to clarify that sometimes there may be technical issues or misunderstandings with codes. We are already reviewing your case to find the best possible solution.
We will conduct a full analysis of your account and deposits to find out why this bonus code error occurred.
Please contact us directly at support@50crowns.com so that we can resolve this issue as soon as possible.
Thank you for your patience and understanding. We hope that we can rectify the situation and regain your trust.
Best regards,
50Crowns Team
Thank you for your feedback. We are very sorry to hear that you have experienced this situation. We appreciate the time and money you have invested in our services and want to assure you that we always strive to provide the best possible experience for our customers.
We understand your frustration regarding the use of the bonus code "crowns" and the subsequent service. We would like to clarify that sometimes there may be technical issues or misunderstandings with codes. We are already reviewing your case to find the best possible solution.
We will conduct a full analysis of your account and deposits to find out why this bonus code error occurred.
Please contact us directly at support@50crowns.com so that we can resolve this issue as soon as possible.
Thank you for your patience and understanding. We hope that we can rectify the situation and regain your trust.
Best regards,
50Crowns Team
