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4 months agoOriginalTranslation
I have written this several times.
By email to betibet.

Good day,

I'm starting to get angry.
I have submitted all the documents.
Everything has been verified. Why do they always cancel my withdrawal?
My ID card with a selfie, my deposits with a screenshot, my pay slip with my registered address on it, a selfie with a piece of paper with the words Hello betibet casino written on it and the date on it.

I sent everything.
If you don't pay me my money, I will write bad reviews everywhere. For all providers where the name Betibet appears.

I have all the documents to present.
I finally request a payout.
It's about 500.00 euros.

Now my documents have been accepted. But my payment is in the queue. Unbelievable


The payment has been made!!!!
Read moreRead less
  • Payment is made
  • Poor verification
  • No quick processing of payout
Automatic translation:
BetiBet Casino
4 months ago
Dear Mr. Ekinci,

Thank you for your message and your patience.

We understand your concern and would like to explain that the verification process is necessary to confirm the player's identity and prevent third parties from using payment methods that are prohibited in our Terms and Conditions.

This is a necessary measure to ensure the safety of all our players and to maintain trust in our casino.In some cases, the documents submitted by players for verification may not meet our requirements for various reasons. This may be due to image quality, data errors or other technical issues.

We always try to resolve such issues as quickly as possible and inform players of the necessary actions.We are pleased to inform you that after reviewing your documents, we have successfully verified your account and confirmed the withdrawal. Your withdrawal has been successfully processed by us and will be credited to your account shortly.

If you have any questions or need further assistance, please do not hesitate to contact us. We are always happy to help.

All the best,
BetiBet Casino!
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