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badluck's reviews

Casino Guru
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4 weeks agoOriginalTranslation
I joined rizzio last week. I deposited 200e and won so that the balance was 900e. I completed KYC. I made a withdrawal which was rejected after 3 days because additional documentation was needed. It was approved. Another 3-day wait. Today they announced that the payment had been made on their behalf through Trumo. I still haven't received the money. Trumo pays immediately when the money is put there. Lies and lies. Now I can't even access the live chat anymore. I'll be in touch with Anjouan tomorrow. Scam site. Don't deposit.
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  • Good games.
  • Kyc
  • Lying
  • Intentional delay in payment
  • Bad license
  • You won't get your money out of here.
Automatic translation:
9 months ago
They refuse to let me make withdrawal request. They are saying they need to make manual withdrawal but they have not done that. Also money depositing was full of "technical" problems. Customer service is full of robotic answers and they close chats without any notice. Stay way from this site. Scamming site.
  • Absolutely nothing.
  • They dont even let me make withdrawal request.
  • Robotic customer service
Kingmaker Casino
7 months ago
Dear badluck,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.
1 year agoOriginalTranslation
The site worked well, but I don't recommend anyone to play here. They really don't have any license. When you ask about the license via live chat, they say that you should inquire about it by email and they happily tell you which license they have. When sending a question about the license by email, it is not answered. I have sent several emails about it, but they are not answered. If I ask something else by email, they will be answered within 24 hours. Betalright, Playzilla, SGcasino and all others with Buton group behind are the same. Players do not play here. It is very uncertain to get profits out of these sites and you can't complain to anything because they don't have a license.
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  • Good games.
  • The slowest checkout processing I've ever seen.
  • They don't have a license.
  • Lying.
Automatic translation:
1 year agoOriginalTranslation
They didn't say what license they have. It doesn't appear on their website, and they ask to be contacted by email regarding the license, but I never received an answer. I don't think they even have a validated license!
  • Good games
  • License? They didn't say what it is.
  • Dues. It takes a really long time to get discharged.
  • They are not responsible.
Automatic translation:
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