CAUTION!!
This is my take on this place as I've just signed up yesterday 22nd March...right off the bat, did not like it, you can't deposit an amount of your choice e.g $32..its minimum is $30aud and goes up in increments of $10,$20 etc...I had issues with 1st deposit match bonus..it wasn't added, secondly, I had contacted customer support (live chat) told them my issue, a female rep jumps on, tells me to hold, then comes back 5 minutes later to close the chat..like as in, she couldn't help me and decides to end our chat session...got bonuses added after 2 attempts...so customer service is crape.
The layout of the website and the nativigation of the place..I dislike it so much, it's not like other places, it's time consuming figuring out which tab to click on to get to so and so.
Also, verification.. I for one always upload documents/I.d straight after 1st deposit, this place, it states I don't need to verify my account as yet, seems very shady to me...I contact live chat again,and ask if they could provide me with an email address to send my documents to as that was another option the casino stated on their website, we'll, this rep said they can not provide me with an email address as it's confidential therefore they couldn't provide it??? Like what actual f#$k...an email address? Confidential?
And the biggest s$^t banger, is their slots are cold as Ice, I've played online for over a decade and I get it, but I'm talking like 30 dead spins not just with 1 game provider, but pretty much the whole lot if them...so their payouts on slots are close to non existent, $50 playing minimum bet 40c gone in under 5 minutes,that's how s#$t the payouts are, like I stated, I've played along time so I know about losses but only a few places I know of that's like this, and when that happens I close my account straight aeay...don't try and win your money back, these places ain't made for you to win. As a resident of Australia,we're restricted from playing game providers such as playngo pragmatic,quickspin and many others, however we ain't restricted here...that in itself is telling me they are able to bypass protocol, rules and regulations...Major Red flag, unless someone can explain how its possible.
Don't be tempted to play here, you'll regret it.
