naifwardy's reviews

Casino Guru

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12 months ago
Don't play here. On day 5 waiting for withdrawals. Chat is like robots saying and pre typed text every time no answer. Ask can the find out about my withdrawal the day the can't do anything about withdrawal with different team, doesn't make since the all work together. Say 24 pending time for withdrawals this is a utter lie as so many complaints are waiting days. 3x deposit turnover is another crazy joke. When you play with a casino with your hard earn money you want reassurance about withdrawals but this site doesnt give it. So if you want stress free casino the don't come here. You can easily deposit but withdrawal forever. Don't understand cause nice website if only had better system for withdrawals would have more players
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  • Fast verification
  • 24 hour chat
  • Withdrawals well over 3 days
  • Live chat like robots
  • No communication between live chat and financial team
  • Never email back
Smokace Casino
11 months ago
Dear NAIFWARDY,

Thank you for sharing your gaming experience at our casino.

We would like to inform you, that our KYC and support team is always trying to do everything possible to make players enjoy their time at our casino.

Please be advised that withdrawals are processed by the finance department within 24 hours, but withdrawal limits and the period required for this procedure may vary depending on the withdrawal method, the status of the player's account, and other possible factors affecting the withdrawal process.
The Finance Department tries to process all withdrawal requests as quickly as possible and strictly follows the established rules.
Since we value our players, and also strive to get only pleasure from playing in our casino. Also we would like to notify you that your withdrawal request was successfully completed on 2024-04-01.

We would also like to draw your attention to the fact that the need to wager the deposit three times is a condition that is specified in the rules of our site.

Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@smokace.com
We are always happy to help you.
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