They delay accepting withdrawals and reject withdrawal requests. The same proofs must be sent again, even if the account was verified a week earlier. After rollback, you wait forever for the withdrawal to be accepted again!
It seems like they dont want to pay you.
Hello cassss,
Greetings from WestCasino!
Withdrawal requests are handled within 5 business days.
If your account isn't verified and you don't submit the required documentation in the due time, then your request may be cancelled by the Finance team. We only process withdrawal requests for verified accounts.
I see that you had a withdrawal request placed on March 27, which was processed and paid on April 03.
Eduard