1 year ago
Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.
- Service client
- Cash back bonus VIP Program
- Alot of games
- Christmas gift for VIP players
- RTP not interesting
1
Richard Casino
1 year ago
Dear veronika8484,
We appreciate your feedback.
We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.
We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!
In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.
Thank you once again for bringing your concerns to our attention.
Sincerely,
Richard Casino team
We appreciate your feedback.
We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.
We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!
In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.
Thank you once again for bringing your concerns to our attention.
Sincerely,
Richard Casino team
