4 months agoOriginalTranslation
Ggbet Casino behaved as if it did not have a license, First they took 6 euros from me claiming that I have multiple accounts, When during the dispute I gave extensive explanations and when Goru Casino asked for evidence they never contacted me about the dispute. Of course my money stayed in the casino, Case closed black points added and 6k is gone...
The casino index should be 0.1%. Be careful with them because they don't like to pay out larger winnings.
The casino index should be 0.1%. Be careful with them because they don't like to pay out larger winnings.
Automatic translation:
2
GGBet Casino
4 months ago
Hello,
Your complaint has been thoroughly reviewed and the case has been closed. We understand your concerns and regret that you have found yourself in this situation. However, after a thorough investigation, it has been determined that there have been clear violations of the site's policies, which have led to your account being blocked. Unfortunately, in such cases, the decision to block your account is final and cannot be appealed.
According to our rules, if an account is blocked due to a violation of the rules, any funds remaining in the account are also blocked and cannot be withdrawn. We understand that this may be disappointing, but these rules are in place to ensure fairness and security for all users of our platform.
Thank you for your understanding.
Your complaint has been thoroughly reviewed and the case has been closed. We understand your concerns and regret that you have found yourself in this situation. However, after a thorough investigation, it has been determined that there have been clear violations of the site's policies, which have led to your account being blocked. Unfortunately, in such cases, the decision to block your account is final and cannot be appealed.
According to our rules, if an account is blocked due to a violation of the rules, any funds remaining in the account are also blocked and cannot be withdrawn. We understand that this may be disappointing, but these rules are in place to ensure fairness and security for all users of our platform.
Thank you for your understanding.
