damian296's reviews

Casino Guru

We want players to understand gambling.

5 months agoOriginalTranslation
Customer service is poor
And the "game hunters" division is bad, and to request a promotion the process is slow and sometimes they deny you the reward
  • There is no preferential treatment despite years of belonging
Automatic translation:
7 months agoOriginalTranslation
I put it into discussion, the beginning of 2024, hot to take more participation in the "online" world
But is it my perception, or has the quality of customer service gone down and changing your status to VIP does not guarantee that you have an important place, has the algorithm or the administration changed? Or perhaps by wanting to cover the market more, you put at risk what characterized you?
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  • Previously great prizes
  • Welcome bonus
  • Attention
  • Application crashes
  • Bad 24/7 chat
  • There are no longer personalized promotions
Automatic translation:
Trustpilot_flash_alt
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