1 year agoOriginalTranslation
Absolute rubbish...support via email NEVER responds...then I won 1500€ in a PlaynGo tournament in second place and haven't received it to this day because these criminals always find some arguments and excuses. All in all an absolute pile of rubbish including unfriendly support
- Don't adhere to guidelines
- Don't pay tournament winnings despite proof
- Support doesn't respond
Automatic translation:
3
WinDetta Casino
1 year ago
Dear haeuslerx28,
Thank you for sharing your experience playing at our casino.
The casino team has reviewed your case in detail. As far as we can see, you contacted the casino support email twice and received a response both times. If you have difficulty receiving emails, we recommend that you check your spam folder or contact the support service of your mail service.
We also inform you that the calculation and confirmation of tournament results from the provider takes some time. As far as we can see, you received a winnings in the February PlaynGo tournament in the amount of 1500 EUR 2024-03-05 21:20:34 UTC+0, of which you were notified via email linked to your casino account.
We always strive to improve the quality of our service, increase the number of bonus offers, various events and tournaments from providers.
We are looking forward to seeing you again! Wishing you all the best!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@windetta.com
We are always happy to help you.
Thank you for sharing your experience playing at our casino.
The casino team has reviewed your case in detail. As far as we can see, you contacted the casino support email twice and received a response both times. If you have difficulty receiving emails, we recommend that you check your spam folder or contact the support service of your mail service.
We also inform you that the calculation and confirmation of tournament results from the provider takes some time. As far as we can see, you received a winnings in the February PlaynGo tournament in the amount of 1500 EUR 2024-03-05 21:20:34 UTC+0, of which you were notified via email linked to your casino account.
We always strive to improve the quality of our service, increase the number of bonus offers, various events and tournaments from providers.
We are looking forward to seeing you again! Wishing you all the best!
Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@windetta.com
We are always happy to help you.
