they don't respond to emails. they don't know anything in the chat. i am waiting for my withdrawal over 7 days. verification process is very hard. this casino looks like scam.
when they saw the negative comment, they decided to order the payment
Dear Tondi22,
We appreciate you taking the time to share your feedback and regret to learn that your experience with our services fell short of your expectations.
We sincerely apologize for any inconvenience you may have experienced with our services. Wintopia is committed to ensuring the best possible experience for our players, and we take your comments seriously.
Our team will conduct a thorough review of your feedback as we aim to identify and address any concerns promptly.
Additionally, we have reached out to you directly through email to discuss more details and work towards a resolution.
Player satisfaction is important to us, and we appreciate your patience as we investigate this matter.
Kind Regards,
WintopiaTeam