1 month agoOriginalTranslation
customer support is OK, unfortunately long waiting times, verification was quick, after I deposited two hundred euros my account was blocked, 40 euros are still in the account, will not be paid out and I can't play either, really bad casino, stay away
- there is nothing positive except that deposits work
- my account was simply blocked after several deposits, with 40 euros on the player account, I am verified, apparently there is a second account that I know nothing about, so just a rip-off here
Automatic translation:
RocketPlay Casino
1 month ago
Dear kristinp50,
Thank you for contacting us. We apologize for any inconvenience this may have caused you. Our site policy allows us to close duplicate accounts at our discretion.
Our support service has already requested data for a refund of your money. The money will be transferred to your account within 30 banking days.
Thank you for contacting us. We apologize for any inconvenience this may have caused you. Our site policy allows us to close duplicate accounts at our discretion.
Our support service has already requested data for a refund of your money. The money will be transferred to your account within 30 banking days.
