venecolover2000's reviews

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2 months agoOriginalTranslation
Very bad casino, they ask you for KYC and then they tell you that you don't meet the requirements and that you have multiple accounts so they don't pay you, I'm not the first one this has happened to, they did the same thing to a friend, I checked my entire email life and my cell phone, I sent the documents they asked for and after the 72 hours that they themselves give, they do not respond to you, then they tell you to wait until they are verifying and then they tell you that they do not accept your KYC and they block you and do not rob you the money, if they asked me for KYC at the beginning I did it without a problem.
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  • Support doesn't solve anything
  • Security gives you 72 hours to respond, they don't and apart from that they never respond.
  • Support and security should have the same information and tell you that they will not pay you or accept KYC
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