stefan's reviews

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1 year agoOriginalTranslation
Hello everyone
I have to get rid of this now.
This casino is absolutely the biggest joke. If you want to throw a lot of money out the window for nothing, this is the place for you.
How this casino is advertised, again, is beyond me.
I don't want to know what the actual payout percentage is. It's probably not checked anyway.
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  • The online chat is friendly, which of course is no surprise given the casino's winnings
  • Again and again transfers get stuck and are only booked later or the next day.
  • Payout ratio is absolutely ridiculous
  • Most games are absolute junk
Automatic translation:
Pledoo Casino
1 year ago
Hey Stefan,

We want to express our apologies for any disappointment you may have experienced during your visit to Pledoo. Your feedback is valuable, and we appreciate you sharing it with us.

Providing exceptional customer service is a cornerstone of our brand, and we're thrilled that our customer support team delivered on that promise during your interactions with them.

Pledoo operates within the framework of fair and transparent gaming practices. It's important to note that RTP is determined by various factors, including game design and mathematical algorithms, which are beyond our direct control as an operator.

The only factor that truly matters in winning; is luck. As you continue your journey with us, we hope that luck will shine brightly upon you!

Best wishes,
Pledoo Team
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