rick's reviews

Casino Guru

We want players to understand gambling.

2 years ago
Really enjoyed my time here. All the support agents are awesome. The verification/cashout time was really fast (they reply in under 1h).
I'm assuming this is a new casino and, therefore, there are some improvements to make:
- There is a small delay on each spin - around 3 seconds - no matter the provider (I have cleared cache and cookies and good internet connection and it keeps happening).
- Maybe have more providers, let's say Gamomat, PlayNGo, EGT, etc.
- If using mobile, some games are not mobile ready (check NoLimitCity games on phone). Make everything a bit more consistent to work on desktop and mobile.

These are just a few improvements and nothing against this place as I think it's a great starting point. I think everyone will benefit from the improvements being actually applied.
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HellSpin Casino
7 months ago
Rick, thank you for your feedback!
We're glad to hear that you've enjoyed your time with us and that our support agents have been helpful. We appreciate your suggestions for improvement and will definitely take them into consideration. Your input is valuable to us, and we're committed to making continuous improvements to provide the best possible gaming experience for our players.
We appreciate your support, and we look forward to serving you again in the future!
2 years ago
Great casino experience!
No BS... they just work as expected.
This is something that this world is missing.
Keep up the great work guys!
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  • Customer support very helpfull and always available
  • Very fast withdrawals
  • Good amount of providers. I've recently asked for PushGaming and within a week it was on the casino.
  • Fast and intuitive layout
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