User Profile Reviews

borro's reviews

bronze
borro
Novice
1 week ago
They don't reply to any emails, when I ask about some responsible gaming they turn off the chat and log out of the account (this happened several times). There is no way to block the account or set limits. It looks very disturbing.
  • No e-mail support
  • Bad chat support
  • No responsible gaming option
All Spinight Casino reviews
bronze
borro
Novice
10 months ago
The casino does not offer any responsible gaming methods. Support works very poorly, I have tried to close the account many times, they do not respond to emails at all. Ridiculously low withdrawal limits and long withdrawal times.
  • Support
  • Responsible gaming
  • Withdrawal limits
All LunuBet Casino reviews
LunuBet Casino
9 months ago
Dear borro,

We are sorry that our casino did not meet your expectations.

We would like to inform you that our casino does not have account limits, as our players are expected to control their own play. When it comes to account closure, our support team will respond within 30 minutes of your email. Unfortunately, you were the first to notice this problem, so maybe your negative opinion played a role in writing this review. Regarding the account, withdrawal limits and long delays for withdrawals, the limits depend on your VIP level on the site, and the withdrawal delay takes 3 days, which is specified in our site rules. You agreed to these rules when you registered.

We appreciate your feedback and take it into serious consideration to improve our services.

Best wishes,
LunuBet Casino.
bronze
borro
Novice
10 months ago
Nothing in this casino works as it should. They cheated me on the bonus rollover (correct bets were not included in the bonus rollover). Support practically doesn't work, they don't reply to e-mails, and in the chat they don't answer questions, they switch to another consultant or turn off the chat. I couldn't withdraw the money, I tried several withdrawal methods and there was an error. I tried to explain it in the chat many times, but no one answered me. As a result, I lost quite a large amount of money, which I wanted to withdraw.
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  • Everything
  • Responsible gaming
  • Support
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