ncp96's reviews

Casino Guru

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10 months agoOriginalTranslation
Honestly, when you lose money, they are very good, until one day with some luck you win something, you will only find difficulty withdrawing, trying at all times to gamble your profits and quite abusive and shameless practices. But you can't expect much more from a casino either.
  • Difficulty of collection
  • Very lazy customer service
  • They take a long time to process withdrawals
Automatic translation:
Tsars Casino
9 months ago
Dear Ncp96,

We would like to extend our heartfelt gratitude to you for taking the time to share your thoughts with us. Your feedback is incredibly valuable to us as we strive to improve our service and offer the best possible experience to our customers.

Understandably, your experience may not have met your expectations, and we would like to express our sincere apologies for any inconvenience you may have faced.

Your concerns regarding our withdrawal system are greatly appreciated; we would like to provide you with some information to address them.

Our offer provides a range of payment options, from bank transfers to e-wallets and cryptocurrency. Once you have completed the standard verification process, you can quickly request a withdrawal by accessing the withdrawal page from the menu on our website.

We take great pride in the quality of our withdrawal system and are pleased to inform you that withdrawals are processed instantly.

However, we understand that your experience may have been smoother than it was. We continuously seek ways to improve our service and welcome any feedback you may have. Please get in touch with us via live chat or email to discuss any issues you have encountered.

We value your opinion and are committed to providing you the best possible service.

With warmest regards,
Tsars team
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